Our Services

ANNUAL MAINTENANCE CONTRACT SERVICES

Om Systems & Services (P) Ltd is one of the best leading IT Infrastucture Service Provider, deliver high availability of IT services to our clients and extend the services to wide range of Desktops, Laptops, Printers, Servers, Storage and High end Peripherals like Large Format Printers, Line Printers, Heavy-duty dot matrix printers and LaserJet printers. Active and Passive Network Components/Equipment like Routers, Switches, Firewalls, LAN, WAN, Wireless Equipment, surveillance laying of UTP & Fiber Optic cable, various makes and capacities of UPS.

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FACILITY MANAGEMENT SERVICES

Om Systems & Services (P) Ltd offers a comprehensive range of support services to complement and enhance the technology solutions that our clients demand. From a single system to a complete IT infrastructure, from hardware to software, Om Systems & Services (P) Ltd is committed to providing excellence in customer support and customer satisfaction, driven by our continual service improvement initiatives. Facility Management Services:

  • Help Desk Services
  • Complete product range of IT Hardware Services Support
  • Operating systems support - Desktop/Server/Network
  • Applications Software Support
  • Anti-Virus Support / Email Support
  • System Administration / Database Administration
  • Data Centre Support Services
  • Asset Management
  • Vendor Management
  • Software Implementation & License Tracking
  • Enterprise Network Management Services
  • Data Backup Services.
  • Complete IT Outsourcing

ASSET MANAGEMENT SERVICES

Hardware Asset Management will help the organization make better business decisions relating to Budget, ROI, Updates and Refresh of Hardware and Software assets. It is an important part of an organization strategy, need to know where about your hardware and what type of hardware is and who is using it with help of tool for tracking, monitoring and manage their assets more effectively and saves time and money by avoiding unnecessary asset purchases and promoting the harvesting existing resources. This tool will speed up SLA’s (Service Level Agreements) for requests, incidents and it will reduce the time impacts on the end users.

The Main Stages of a Hardware Assets Lifecycle : Request – Procurement - Installation – Deployment - Usage and Maintenance - Storage (Not in Use) - End of warranty – Retirement – Disposal.

Having these processes in place helps save not only money, but also a lot of time on the service desks SLA’s (service level agreements). Actively and correctly managing hardware assets throughout its lifecycle can lead to a reduction in the amount of money spent on the hardware during its lifecycle at the organization.

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